Yacht Event Specialist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Yacht I

With elegant lines and sweeping ocean views, our spectacular yacht is home to 95 expansive suites and guest rooms, alongside a world-class choice of dining, wellness, and entertainment. It delivers numerous industry firsts to the yacht category — including the largest accommodations in the class, virtually endless ways to connect and configure suites, and Four Seasons unparalleled hospitality extended across the world’s oceans for the very first time.

679 ft in length // 34,000 Gross Tonnage// 95 Suites // 1:1 Guest/Staff Ratio

Each of the yacht’s 95 suites will offer panoramic views through floor-to-ceiling windows and access to expansive private terraces.

About the role: The Yacht Event Specialist will play a key role in assisting sales department to capture future events/ charters. As well as:

• Coordinates all requirements for various conference/event groups booked by the Sales Department.
• Responsible for enforcing the terms in letter of agreement and guiding meeting planners through the planning process.
• Communicates the needs and expectations of the client with all relevant departments.
• Ensures successful execution of group and client satisfaction.

What you will do:

• Be a part of a start-up, pre-opening team!
• Responsible for overseeing the seamless execution of all assigned groups, charters weddings, meetings and special events, coordinating logistics, and ensuring all client needs are met.
• Collaborate with all departments and/or third parties to arrange meeting spaces, audiovisual equipment, F&B services, and provide exceptional customer service to clients throughout the event.
• Ensure events embody the highest standards of hospitality, reflecting the brand’s bespoke and elevated guest experience philosophy and standards.
• Contribute to the development of signature onboard event concepts that elevate guest experience.
• Deliver signature moments. Design and deliver unexpected moments of delight that reflect a deep understanding of individual preferences.
• Create experience briefs and SOEs. In collaboration with F&B, Entertainment, and Housekeeping.
• Serve as primary POC for VIPs including UHNW individuals, wedding parties, and charter hosts.
• Manage vendor coordination: oversee 3rd party vendors brought on for events including entertainers, florists, stylists, and event setup / decor companies.

Planning process:

• Providing personalized support to clients, maintaining detailed records, and contributing to the success of events through efficient and attentive service.
• Plan and/or attend and/or participate in meetings with yacht staff and clients, including but not exclusive to: Morning Operations Briefings, Sales Meetings, Pre-Convention Meetings, yacht and site visits.