Assistant Room Service Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Find your “pura vida”, where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.

At Four Seasons we consider life and work to be richer when we develop connections

with the people and environment around us. Our people are experts at cultivating craftsmanship and deep understanding – a gardener can become an artist, a manager a conductor, a chef an inventor. We are a team that lives by the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who celebrate character and personality and who infuse that enthusiasm into everything they do.

Four Seasons Resort Costa Rica, unrivaled five stars hotel in Central America by the Forbes Travel Guide, is looking for the best Assistant Rooms Service Manager.

What You’ll Accomplish

If you consider yourself a manager that demonstrate to have amazing planning, organizing and control skills and you bring happiness to our guests and employees this is the correct fit for you.

• Build an open and trustful environment where everyone’s opinion is share and value
• Communicate clearly and openly the correct information at the right moment
• Strive to deliver the best quality and be encouraged by excellence
• Lead by inspiration by letting my team knows why they do things
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
• Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control.
• Attend regular operational meetings to ensure effective coordination and partnership between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• https://careers.fourseasons.com/us/en/job/REQ10340940/Assistant-Room-Service-Manager