Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
https://careers.marriott.com/front-office-agent/job/25302D8EE065100D1D1E2BE1452D5322
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
At Ibis Budget London Heathrow Central, part of the Accor Group, we take pride in creating simple yet memorable hospitality experiences for every guest. Whether you’re beginning your hospitality journey or seeking flexible work in a fast-paced environment, you’ll be welcomed into a team that values energy, service and personal growth. Working with us means you’ll […]
Job Description What you will be doing: Ensure that guest calls are received promptly and dispatched to the appropriate individuals/departments Respond to general hotel questions from outside callers and guests Complete knowledge of the phone operating system including trouble shooting Flexible schedule including mornings, evenings, weekends, and holidays Knowledge of emergency procedures including […]
Our mission at ibis London Blackfriars is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling – whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you. One […]
Il TRIBE porta nuova e audace energia creativa nel quartiere dell’aeroporto. Al TRIBE è espressa al massimo la consapevolezza che oggi più che mai i viaggiatori desiderano Hotel di design a prezzi accessibili. Definizione perfetta delle persone che amano vivere e viaggiare, TRIBE si concentra su cio che conta davvero: INTELLIGENTE, FUNZIONALE di DESIGN che […]
To ensure the hotel is operating efficiently and according to the Hotel procedures and policies. To direct, supervise and monitor operations of various sub departments of Front Office to ensure that the financial and operational standards are achieved. Handle guest complaints with patience and tact, refer to senior management if situations require and make […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
