Assistant Director of Food & Beverage

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Rising above the heart of the central business district and steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjin offers 259 elegant guest rooms and suites, five spectacular dining options, a luxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, as well as the extraordinary event spaces including two fabulous ballrooms. Business travellers will appreciate the Executive Club Lounge, while couples and families enjoying a getaway weekend will delight in the thoughtful services and exceptional amenities for which Four Seasons is recognized the world over.

About the role

Four Seasons Hotel Tianjin

• Plan, organize, direct and control the work of employees and managers in the in the Food & Beverage Division while ensuring exceptional service and attention to guests.
• Manage and organize the F&B Operation.
• Provide a complete and satisfying experience to all guests in accordance to the service flow and core standard.
• Handle guest complaints and solve them.
• Maintain a good relationship with regular clients.

What you will do

• Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in multiple Food & Beverage operations and outlets to ensure that established cultural and core standards are met.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.
• The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons.
• The ability to work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price.
• Communicate with employees and managers to ensure operational needs are met ， as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.

What you bring

• A thorough knowledge to manage and organize Restaurant Operation.
• A profound knowledge in food and beverage and service rules.
• To know how to coordinate, control and supervise your subordinates.
• Efficiency in your work, to be honest to the guests, superior and colleagues.
• Have a good attitude and be willing to learn.
• To have a good understanding of English and Chinese language.

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•   Employee Discount for stays at any Four Seasons worldwide
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals

Schedule & Hours:

• Full time

https://careers.fourseasons.com/us/en/job/REQ10351937/Assistant-Director-of-Food-Beverage