About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity.
As a Front Desk Agent, you will be the first point of contact for guests, providing a warm and welcoming arrival experience.
Handle check-ins and check-outs, manage guest inquiries, and ensure a seamless and personalized stay. Your role is vital in delivering exceptional guest service, upholding brand standards, and maintaining the smooth operation of the front desk area.
What you will do
What you bring
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
Full-time position
Eight-hour shifts must have flexibility in availability to work according to business volume (early mornings, days, evenings, overnights, or weekends.)
Four Seasons is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
By submitting your application, you consent to the processing of your personal data for recruitment purposes, in accordance with applicable data protection laws.
Applicants must have the right to work in Japan or be eligible for Japan work permit.
https://careers.fourseasons.com/us/en/job/REQ10355428/Guest-Relations-Officer
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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