Assistant Director of Food & Beverage

Reporting to the Managing Director, responsibilities and essential job functions include but are not limited to the following:

At Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. As Assistant Director of Food & Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.

• Directs all aspects of the Culinary / Food and Beverage Operations to Fairmont Hotel Standards
• Manages and directs Food and Beverage Management team, provides support and direction to the F&B Operations in helping drive revenues
• Represents The Fairmont Copley Plaza positively on and off property. Works with the Executive Chef in overseeing menu design, purchasing, staffing and food prep in all Fairmont Managed outlets.
• Responsible for ensuring a consistent, high quality food product and service for all events and outlets
• Works with the Food and Beverage management team and colleagues to continually improve guest and employee satisfaction while maintaining the operating budget.
• Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
• Works with Food & Beverage managers and colleagues to execute the F&B strategy and focus on meeting or exceeding departmental and hotel goals. Ensures compliance with Fairmont Hotels & Resorts to maintain brand integrity.
• Understands the client expectations related to food quality, presentation and service delivery. Ensures staff executes to this level to help build customer loyalty.
• Participates in the hiring, development and retention of a diverse workforce to deliver excellent products and services. Sustains a work environment that focuses on fair and equitable treatment and colleague satisfaction to enable business success.

• Works very closely with the Public Relations Department to ensure correct and adequate PR interest is being generated by driving innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests
• https://careers.accor.com/global/en/job/assistant-director-of-food-and-beverage-in-fairmont-copley-plaza-boston-boston-united-states-jid-66378