Director of Food and Beverage

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We are seeking a visionary and goal-oriented Director of Food and Beverage to join our luxury resort in the beautiful Playa del Carmen, Mexico. As a key member of our executive team, you will oversee all aspects of our food and beverage operations, ensuring exceptional guest experiences while driving profitability and efficiency.

• Develop and implement strategic plans to achieve departmental goals and maximize revenue
• Oversee the planning and execution of all food and beverage operations across multiple outlets
• Create and manage budgets, forecasts, and financial reports for the F&B department
• Ensure each outlet is managed by a highly accountable team, focusing on profitability and service excellence
• Coordinate the formulation of the Annual Operating Budget, including projected revenues, expenses, and equipment needs
• Monitor all costs and implement measures to control them effectively
• Maintain strict adherence to the Department Operational Budget
• Uphold and enhance service standards across all outlets and banquet operations
• Handle guest complaints, requests, and inquiries related to food, beverage, and service with utmost professionalism
• Establish and maintain strong relationships with guests, focusing on exceptional customer service
• Ensure all Departmental Operations Manuals are prepared, updated, and followed
• Collaborate with marketing to develop and implement effective F&B promotional strategies
• Stay current with industry trends and implement innovative F&B concepts to maintain a competitive edge

• International experience and luxury hospitality background required.
• Minimum of five years experience in a food and beverage senior leadership role, preferably in a luxury resort setting
• https://careers.accor.com/global/en/job/director-of-food-and-beverage-in-fairmont-mayakoba-playa-del-carmen-mexico-jid-55853