Director of Sales & Marketing

The Sirēya Desaru Coast is looking for a Director of Sales & Marketing to join our Sales & Marketing Department.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The Sirēya is a rainforest retreat on Desaru Coast, where jungle meets the sea and Malaysian nature, culture, and connection come alive in a perfect balance of calmness and vibrancy. Experience the enduring legacy of award-winning Kerry Hill Architects, where the spirit of tropical modernism comes to life in The Sirēya Desaru Coast’s final design. Nestled between rainforest and sea, each suite and villa is a study in quiet luxury, thoughtfully framed by nature and attuned to the rhythm of the land.

About the job

Director of Sales & Marketing responsible to ensure the efficient running of the entire Rooms Division through achieving budgeted Colleagues Satisfaction, Guest Satisfaction and GOP results for each area.

As Director of Sales & Marketing, you will be responsible for the following duties:

• Align management style, working practices and conduct with The Sirēya Desaru Coast’s and The Sirēya Desaru Coast’s vision, Global Support values, operating standards and policies.  To comply with The Sirēya Desaru Coast’s code of conduct at all times.
• Personally build clear and open lines of communication with all departments
• Understand and abide by all Government laws relating to the Sales and Marketing department.
• Develop strategies and initiatives to increase Hotel’s market share.
• Understand Malaysia business trend in terms of targeting right market. Also be aware of the political up lift of the country.
• Work in conjunction with the Director, F&B creating, implementing and assessing Food and Beverage promotions and marketing.
• Be actively involved in maintaining all The Sirēya Desaru Coast’s International programs.
• Be critical and demanding of operating standards.
• Monitor and control all financial aspects of the business including the preparation of the annual business plan.
• Add value through revenue growth and operational efficiency through process improvement; understand and focus on the key drivers of sales, associate and customer satisfaction, profitability, and quality
• Build a team with different opinions, skills, experiences, and backgrounds; leverage personal, cultural, and functional differences to optimize team performance.
• Align plans with business strategy; understand short- and long-term impact of business decisions.
• https://careers.mandarinoriental.com/jobs/director-of-sales-marketing-desaru-johor-malaysia