Front Office Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Manager

Company Description

 

Accor have more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

 

Job Description

 

The Front Office Manager is responsible for all aspects of guest service and guest satisfaction that is generated and maintained by daily operations of the front office, including, but not limited to front desk, guest services and Service(telephone), while consistently achieving exemplary guest service and adhering the policies and procedures and your mission is to foster team unity, and ensure the creation of unforgettable experiences for every guest.

 

Primary Responsibilities

  • Confidence in communicating with guests and colleagues to ensure cohesive collaboration
  • Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
  • Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
  • Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
  • Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
  • Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives

 

Qualifications

 

Experience in brand hotels.

https://careers.accor.com/global/en/job/front-office-manager-in-ibis-jeddah-malik-road-jeddah-saudi-arabia-jid-58423

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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