In-Room Dining Server

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

The In-Room Dining Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for setting up and delivering guests orders and requests.

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Have a thorough knowledge of menus and current specials in applicable outlets.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Work in a tidy and organized manner.
• Some instances may require cash handling.
• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
• Ensure that all In-Room Dining equipment is well maintained.
• Service guests to the standard In-Room Dining steps of service.
• Breakdown In-Room Dining tables and linen in the dish room according to established standards.
• Be familiar with fire extinguishers, locations and know how to use them.
• Receive and deliver food and beverage orders and while offering a distinctive dining experience.
• Submit daily requisitions of items needed for the operation.
• Ensure overall guest satisfaction.
• Other duties as assigned.

Education & Experience:

• High School diploma or equivalent.
• Excellent reading, writing and oral proficiency in the English language.
• 2 years food and beverage serving and/or related food and beverage experience at a luxury hotel or restaurant.

Physical Requirements:

• Flexible and long hours sometimes required.
• https://careers.accor.com/global/en/job/in-room-dining-server-in-raffles-boston-boston-united-states-jid-79265