Income Controller

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

To safeguard the financial integrity of the hotel by ensuring accurate revenue reporting, strong internal controls, and full compliance with Fairmont financial standards. The Income Controller plays a key role in validating daily revenue streams, supporting operational teams, and maintaining transparent, reliable financial information that supports strategic decision‑making.

• Oversee and verify all daily revenue postings from Rooms, F&B, Spa, Golf, and ancillary outlets, ensuring accuracy and compliance with Fairmont policies.
• Prepare and distribute the Daily Revenue Report, highlighting variances, trends, and areas requiring follow‑up.
• Monitor and reconcile all payment methods, including credit cards, cash, gift vouchers, membership charges, and third‑party channels.
• Review and audit all rebates, voids, discounts, and complimentary transactions, ensuring proper authorisation and documentation.
• Conduct regular audits of front office, F&B, spa, and leisure operations to ensure adherence to internal controls and financial procedures.
• Validate and reconcile revenue from PMS, POS, spa, golf, and other systems, ensuring alignment with the general ledger.
• Support the month‑end process by preparing revenue journals, reconciliations, and supporting schedules.
• Monitor compliance with Accor’s internal control framework (ICS), identifying risks and recommending corrective actions.
• Work closely with operational leaders to resolve revenue discrepancies and improve accuracy in transactional processes.
• Maintain accurate records of deposits, prepayments, no‑shows, cancellations, and billing adjustments.
• Support the Finance Manager and Director of Finance with audits, internal reviews, and financial reporting requirements.
• Ensure all financial documentation is stored securely and in line with Accor retention policies.
• https://careers.accor.com/global/en/job/income-controller-in-fairmont-cheshire-knutsford-united-kingdom-jid-82396