Reception Team Member

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Reception Team Member

Our mission at Ibis Budget London Heathrow Central is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career, or a calling – whatever brings you here, we have something for you.

As part of our team, you will enjoy:

  • Free night stays in UK hotels and 50% discount in Accor restaurants (T&Cs apply)
  • Discounted hotel rates worldwide
  • Access to Accor Academy for continuous learning
  • Wellbeing support for work and life balance
  • Career opportunities across 5,000+ hotels in 100+ countries
  • A chance to contribute to a more inclusive and sustainable world

Our objective is simple: help you grow and unleash your personality.

 

Job Description

 

As a Reception Team Member, you are the face of our hotel and the first impression for every guest.

You will be responsible for delivering friendly, efficient, and professional service at all times, ensuring every guest feels welcomed, supported, and valued from check-in to check-out.

Your key responsibilities include:

  • Managing guest arrivals and departures smoothly
  • Handling reservations, payments, and guest accounts accurately
  • Answering and transferring calls professionally
  • Providing clear information and promoting hotel services
  • Maintaining guest confidentiality and security procedures
  • Supporting communication between departments
  • Resolving guest queries with confidence and care
  • Ensuring smooth handovers between shifts

You will work as part of a close-knit team, supporting colleagues and contributing to a positive, high-performance environment.

 

Qualifications

 

We are looking for someone who is:

  • Friendly, reliable, and customer-focused
  • Confident communicating in English (additional languages are a plus)
  • Comfortable using computer systems and booking platforms
  • Well organised with strong attention to detail
  • Calm under pressure and adaptable to changing situations
  • A strong team player with a positive attitude
  • Previous hospitality or customer service experience is desirable, but not essential – full training provided

Most importantly: you enjoy helping people and take pride in doing things properly.

https://careers.accor.com/global/en/job/reception-team-member-m-f-x-in-ibis-budget-london-heathrow-central-hounslow-unite-jid-85247

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Reservations Agent

Job for: Locals & Expats

JOB DESCRIPTION A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations […]

Saudi Arabia

Guest Relations Agent

Job for: Locals

“Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, […]

Egypt

Duty Manager

Job for: Locals

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating […]

Indonesia

Assistant Front Office Manager

Job for: Locals

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Discover the wonder of Washington, D.C. from your […]

United States

Guest Services Manager

Job for: Locals

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. […]

United States

Add Your Heading Text Here