Food & Beverage Supervisor

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

As our next Food & Beverage Supervisor, you will:

• Check in on dining customers to enquire about food quality and service.
• Conduct checks to ensure sufficient stock is available to serve customers, order items as needed, and generate inventory reports for management.
• Ensure all outlets comply with sanitation, safety, and licensing regulations.
• Manage staff schedules, allocate tasks efficiently, and oversee daily operations.
• Conduct regular inspections of the premises to maintain high standards.
• Resolve guest complaints promptly and professionally.
• Train, mentor, and guide new staff members on company policies and procedures.
• Coordinate with the kitchen team to ensure timely food preparation and delivery.
• Implement and maintain quality control measures for food and beverage service.
• Organise, supervise, and manage special events, banquets, and promotions, including coordination of meeting and events operations.
• Collaborate with event and banquet teams to ensure seamless execution of meetings and functions.
• Analyse sales data and customer feedback to improve service and increase profitability.
• Work closely with other departments to enhance the overall guest experience.
• Maintain accurate records of staff performance, inventory, and financial transactions.

• MUST HAVE Right to Work in the UK
• Previous experience in a similar role is highly preferred
• Able to reliably commute or relocate
• https://careers.accor.com/global/en/job/food-and-beverage-supervisor-in-novotel-london-excel-london-united-kingdom-jid-54760