Front Office Operation
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Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality. It’s not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth […]
A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, […]
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. What will I be doing? As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, […]
A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations […]
Description du poste Premier contact du client, vous êtes l’ambassadeur de notre marque : Vous assurez un accueil chaleureux et de qualité à vos clients, et veillez au bon déroulement de leur séjour. Vous renseignez le client sur ses diverses demandes et lui proposez une réponse adaptée à ses besoins. Vous assurez […]