Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating […]
Job Description As the Reservations Manager, you will lead the day to day operations of our Reservations Department, ensuring seamless processes, exceptional service delivery, and maximised revenue opportunities. You’ll coach and support a dedicated team, collaborate closely with key internal stakeholders, and play a pivotal role in forecasting, reporting and strategic decision making. This […]
Descripción del empleo Supervisar y coordinar las operaciones diarias del área de recepción, lobby y atención al huésped. Asegurar que cada huésped reciba una atención cálida, personalizada y de lujo, de acuerdo con los estándares de Sofitel. Resolver de manera proactiva cualquier queja o solicitud de los huéspedes, garantizando soluciones efectivas y una experiencia […]
Job Description Supervising the daily operations of the Butler Services and ensure smooth operation to achieve maximum guest satisfaction and maintaining set customer service standards. Responsible for managing the shift and ensuring the Butler related services are provided to guests in accordance to set service standards. Assist management in coaching and developing butlers to […]
Job Description Check work you are processing for cleanliness. Provide a friendly and efficient service Process Hotel bedding, Colleague Uniforms etc. Maintain all Health and Safety Standards Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbs Frequent kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Other […]
