JOB DESCRIPTION
WHAT WILL I BE DOING?
The Assistant Chief Sommelier serving Waldorf Astoria Maldives Ithaafushi, you are responsible to assist the Chief Sommelier, managing and providing assistance to all food and beverage outlets according to Waldorf Astoria Maldives Ithaafushi Service Delivery Standards, in order to deliver maximum profit and guest satisfaction, on a consistent basis. This position is concerned with the responsibility of the quality, profitability and sales of the overall wine and beverage experience in the property. Responsible for wine training within the property and therefore works closely with the training manager and any external wine consultants or suppliers. Specifically, you will be responsible for performing the following tasks to the highest standards:
Maintain a strong guest service focus and proactively respond to guest needs.
Take personal responsibility to resolve issues and communicate clearly with guests and colleagues.
Demonstrate motivation, commitment, and enthusiasm while continuously learning new skills.
Remain flexible and responsive to changing operational requirements.
Foster teamwork and support colleagues to achieve shared goals.
Contribute ideas to improve operational and environmental procedures within the resort.
Promote the services and facilities of Waldorf Astoria Hotels & Resorts and Waldorf Astoria Maldives Ithaafushi.
Ensure safety standards and follow policies related to fire, hygiene, health, and workplace safety.
Uphold True Waldorf Service and the “Live Unforgettable” brand philosophy.
Maintain professional appearance, grooming standards, punctuality, and correct uniform.
Provide friendly, efficient, accurate, and polite service to guests at all times.
Collaborate closely with all resort departments to ensure excellent guest experiences and profitable operations.https://jobs.hilton.com/apac/en/job/HOT0CER0/Assistant-Chief-Sommelier-Waldorf-Astoria-Maldives-Ithaafushi
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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