Assistant Director of Food & Beverage

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join us deep in the heart of the world’s most celebrated wildlife reserves, where the Big Five – the lion, the leopard, the buffalo, the elephant and the rhinoceros – run free on the endless, untamed landscape. Perched on a series of elevated platforms and walkways, our Lodge sits next to an animal watering hole, where you can watch a family of elephants stop for their morning drink. Nestled in the heart of Central Serengeti amid wide-open plains, our Lodge is just a 45-minute drive from the Seronera Airstrip, accessible by connecting flights from three main airports within Tanzania. This beautiful lodge opened under the Four Seasons Hotels and Resorts family in December 2012, and has 77 rooms including 12 suites and 5 villas, 3 stunning Food and Beverage venues, our unique Discovery Centre offering an interactive experience where you can learn about the wildlife, history and people of the Serengeti, Kijana Kids Club, a spa with 6 free-standing treatment pavilions offering bespoke rituals and treatments that celebrate Africa’s magic and mystique, fitness center and a dedicated team bringing your magical wildlife safaris experiences to life.

The Assistant Director of Food & Beverage is a senior manager who works closely with the Director to ensure guests receive the highest level of food and service.

ESSENTIAL FUNCTIONS:

1. Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in multiple Food & Beverage operations and outlets to ensure that established cultural and core standards are met.

2. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.

3. Play an active role in the Lodge’s Guardian Angel Program and lead from the front to create a successful guest relations program.

4. Strive to not only maintain but to elevate the offer through training, development and implementation of new concepts.

5. The ability to work closely with the Food & Beverage Director, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price.

6. Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.

7. Ensure training is carried out on service standards / food tastings / wine programs and cocktail and drink lists to ensure employees are comfortable in delivering truly luxury guest experiences.

8. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee handbook.

9. Work harmoniously and professionally with co-workers and supervisors.

10. Part of the Mentor Program to assist to develop local upcoming Mmgt and supervisory talent.

11. Ensure all back of house Still Rooms and Storage areas are consistently maintained and up kept. Ensure cleaning and tracking programs are in place for cleaning / maintenance of all equipment including fridges / ice machines / coffee machines etc.

https://careers.fourseasons.com/us/en/job/REQ10345738/Assistant-Director-of-Food-Beverage