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A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, […]
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. What will I be doing? As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, […]
A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations […]
Job Description Front Office Operation Assist guests with check in and checkout, as well as other cashiering duties Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary Welcome guests on arrival, register and issue room keys according to departmental standards and procedures Ensure that […]
Description du poste Premier contact du client, vous êtes l’ambassadeur de notre marque : Vous assurez un accueil chaleureux et de qualité à vos clients, et veillez au bon déroulement de leur séjour. Vous renseignez le client sur ses diverses demandes et lui proposez une réponse adaptée à ses besoins. Vous assurez […]
