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The Embassy Suites by Hilton Santa Clara Silicon Valley is seeking a Guest Services Agent to join our team! We are looking for a candidate with full availability to work mid, afternoon, and night shifts. This is an excellent opportunity for an individual with a strong customer service background seeking to gain experience in the […]
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you’ll deliver this through managing all aspects of the front office (for example guest registration, porter services, business centre, telephone services, concierge services, and guest reservations). You’ll also create the warm atmosphere that makes our guests feel at home […]
DUTIES AND RESPONSIBILITIES: · Prepare for each group’s arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.; interact with booking contacts as needed. Correctly record group rooms and revenue in the property management system. · Process all group reservation requests, changes and cancellations received by phone, fax, e-mail, mail, internally and through […]
JOB DESCRIPTION As a Duty Manager, you are the heart of our daily operations. You ensure that everything runs seamlessly, together with the Front Office department. In your role. What will I be doing? Support the Front Office Manager and Assistant Front Office Manager in overseeing daily operations and supervising the Front Office team and […]
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Front Office Supervisor to join the Front Office Team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California’s surf culture and today is celebrated for its laid-back vibe […]
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