Join the Luxurious Conrad New York Downtown as Chef Concierge – Director of Guest Relations
The Conrad New York Downtown, an all-suite luxury hotel in the heart of Lower Manhattan, is seeking a Chef Concierge – Director of Guest Relations to lead the guest experience and elevate service excellence.
In this pivotal role, you will be the face of the hotel’s luxury hospitality, curating personalized experiences for our discerning guests while overseeing the Concierge team and guest relations operations. Your expertise will drive seamless service delivery, foster strong community partnerships, and ensure that every guest enjoys an unforgettable stay.
What will I be doing?
The Chef Concierge-Director of Guest Relations at Conrad New York Downtown is responsible for delivering exceptional guest service, ensuring that every guest experience is personalized and memorable. This role requires a deep knowledge of the local area, luxury service standards, and a passion for hospitality.
The Chef Concierge-Director of Guest Relations greets customers, personalizes and customizes guest stays, and responds to inquiries with accurate information regarding hours of outlet operation, hotel services, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. Makes arrangements for these services as needed by guests. Manages department budget, including approval of payroll. Trains, supervises, schedules and assists in evaluating staff
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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