Concierge Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Concierge Agent

Do you love working with guests and exceeding their expectations? Would you like to turn moments into memories by assisting guests to make the most of their stay at The Castle in the Rockies? As a Concierge Agent you will have the opportunity to work with our Chief Concierge and Concierge Team consistently providing outstanding service and creating genuine and lasting memories!

Starting Rate: $24.47 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $29.95.

This position will start October 7th.

Job Duties Include:

  • To offer assistance to all guests in making reservations and arrangements for dining, spa, golf, activities and tours; for example, horseback riding, limousine services, theatre tickets, sporting events
  • To provide correct and accurate information on tourist sites and activities, including being well versed in their individual company policies and procedures
  • To log reservations, create confirmations and itineraries, provide information and be well versed in iConcierge, Open Table, Spa Soft and Royal Service Manager programs
  • All other duties as assigned

 

Qualifications

 

Your Skills & Qualifications:

  • Previous experience in Royal Service, Guest Services or Front Desk is an asset
  • Member of Les Clefs d’Or an asset
  • Complete knowledge of all hotel’s facilities and tourist attractions/ activities in the Town of Banff
  • Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
  • Strong computer skills with a knowledge of Front Office systems
  • Must be able to stand throughout shift while typing and talking on the phone
  • https://careers.accor.com/global/en/job/concierge-agent-in-fairmont-banff-springs-banff-canada-jid-62868

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Assistant Front Office Manager

Job for: Locals

Company Description   Mövenpick Resort Aswan lies within walking distance from the historical Island, tourist attractions and cultural sites. Our 5 star hotel is only a 20 minutes drive from Aswan.   Job Description   THE POSITION To manage the operations of Front Office by ensuring product and service quality standards are met.   KEY RESPONSIBILITIES Guest Service & Operations […]

Egypt

Front Desk Agent

Job for: Locals

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. […]

United States

Front Office Manager

Job for: Locals

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us and become a Heartist®.   Job Description […]

United Kingdom

Reservations Executive

Job for: Locals

Maximize room bookings by delivering a pleasant and efficient reservations service. Ensure that reservations are dealt with effectively, while maximizing revenue. Facilitates the functioning of and / or oversees the functioning of Sales Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over […]

India

Front Office Agent

Job for: Locals

Descrizione dell’azienda   We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you […]

Italy