Door Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

We are turning up the volume in Music City and we want you to join our playlist! This is an exciting opportunity to be part of a dynamic pre-opening team with Four Seasons Hotel Nashville set to open mid-2022.

The Opportunity:

The new Four Seasons Hotel Nashville seeks a Door Attendant to join our talented pre-opening team! Don’t miss this unique opportunity to be part of the world’s leading luxury hotel company!

As the first welcoming face of the Hotel, this individual is cordial and professional, able to make quick rapport with guests and residents. Quick to answer guest inquiries and provide knowledgeable resource of the surrounding area as well as the Hotel.

Responsibilities Include (but are not limited to):

• Greet guests at the Hotel’s front drive upon arrival and departure
• Unloads guest luggage from car, tags and issues claim tickets to the guest. Escorts hotel guests to the Front Desk for check-in. Transfers luggage to the Bell Staff.
• Assist guests as necessary with travel arrangements
• Retain exceptional knowledge of hotel services and amenities offered
• Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile
• Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
• Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed.  Loads luggage in car for departing guests.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.

Preferred Qualifications and Skills:

• Prior experience working in Resort Guest Services
• A sincere willingness to provide service to residents, guests, and peers.
• Ability to function well under pressure, set priorities and adjust to changing conditions.
• High work ethic, with a sense of responsibility for the role filled within our team.

• Ability to lift up to 100 lbs and push carts of up to 200 lbs
• https://careers.fourseasons.com/us/en/job/REQ10347366/Door-Attendant