DoubleTree by Hilton Auckland Karaka is seeking an experienced Food & Beverage Team Lead to join our hospitality team. This role is ideal for a motivated individual with strong leadership skills and a passion for delivering exceptional guest experiences.
What will I be doing?
As the F&B Team Lead, you will be responsible for performing the following tasks to the highest standards:
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• Undertake steps to ensure that the cashiers’ desk is ready and set for service.
• Check reservations with the Supervisor / Manager and confirm any large bookings for the next service period.
• Assist F&B attendants and kitchen team where required and carry out any reasonable duties requested by the Supervisor / Manager.
• Ensure that all service procedures are carried out to the standards required.
• Follow-up on any guest questions or queries immediately, and if you don’t have the answer, check with your Supervisor / Manager.
• When passing by guest tables, check if they require service.
• Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
• Make sure that all areas are cleaned and maintained in accordance with operating procedures.
• Ensure that safe and healthy working practices are observed throughout the service.
• Report any accidents / incidents to the Supervisor / Manager.
• Train new team members and trainees.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
A F&B Team Lead always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
https://jobs.hilton.com/apac/en/job/HOT0C57O/Food-Beverage-Team-Lead
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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