Front Office Night Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Night Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.

 

 

 

Purpose

 

To manage the front desk and overall night operations in the absence of Night Manager, ensuring a positive and safe work environment. Oversee the hotel at night. Ensure all guests receive the highest level of service and handle all inquiries in an efficient, courteous, and professional manner to achieve maximum satisfaction while complying with all Four Season’s policies.

 

Major Responsibilities

 

General

  • Is directly responsible for the day to day key processes in his/her area of work
  • Where applicable, acts as Night Manager ; leads and motivates colleagues by example and promotes teamwork
  • Assumes training responsibilities when required; demonstrates a high degree of standards awareness
  • Actively offers operational, employee and customer (internal and external) related feedback to management
  • Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
  • Adheres to the hotel’s code of conduct and grooming & hygiene standards
  • Is seen as working hands-on, assists colleagues in crunch times.
  • Actively participates in briefings and meetings; facilitates communication between employees and management
  • Maintains a clean and orderly work area and promotes a safe working environment

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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