Guest Service Agent/Front Desk

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Service Agent/Front Desk

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere.  We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden.  Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele.

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.

Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!

 

Job Description

 

Sofitel Philadelphia at Rittenhouse Square is seeking a polished, and service-minded professional with exceptional customer service skills for the Guest Service Agent position.

Guest Service Agent/Front Desk

What’s in it for you:

  • Unlimited career development opportunities, both nationally and internationally.   The sky is your limit!
  • Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
  • Give back through our Corporate Social Responsibility activities and local community-based philanthropy.

What you will be doing:

  • Welcome all guests in a luxury environment, completing both check-in and checkout procedures and creating a warm farewell to the departing guests.
  • Handling incoming phone calls to the hotel including In-house guest requests.
  • Enrolling guests in our ALL Accor frequent guest program.
  • Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay.
  • Candidate should be able to deliver luxury service, be efficient, empowered and cordial.
  • Responsible for a cash bank and following all cash handling procedures.
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

 

Qualifications

 

Your experience and skills include:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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