Lounge Attendant

Why work for Fairmont Pacific Rim?

• Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city – Vancouver
• A competitive rate of $27.90 per hour
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

What you will be doing:

• Provide professional, friendly and engaging Five Star Service
• Ensure all Fairmont Gold Standards and operating procedures are adhered to
• Basic bartending and wine service
• To set up, maintain and close down a seamless restaurant styled service and buffet presentations in the Fairmont Gold Lounge
• Replenish product offerings on buffets according to Fairmont Hotels and Resort standards.
• Clear tables and reset for next guests arrival.
• Food & Beverage side duties and preparation
• Maintaining par stocks of all Food & Beverage inventories and items
• Luxury style lounge service
• To follow department policies, procedures and service standards
• Liaise with VIP Concierge and culinary kitchen team to ensure a smooth service operations
• Monitor maintenance of physical Fairmont Gold product
• To follow all safety policies
• Comply with Accor policies, procedures and code of ethics
• All other duties as assigned

Your experience and skills include:

• Previous Food & Beverage, concierge or guest services experience in a luxury setting
• Serving it Right certification required
• University/College degree in a related discipline an asset
• Command in multiple languages is an asset
• Basic knowledge of beer, wine & spirits and ability to make cocktails
• Computer literate in Microsoft Window applications required
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Passion for luxurious guest service
• Ability to work well under pressure in a fast paced environment

Physical Aspects of Position including but not limited to:

https://careers.accor.com/global/en/job/fairmont-gold-lounge-attendant-full-time-in-fairmont-pacific-rim-vancouver-canada-jid-52821