People & Culture Manager

Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City. We are bright, colourful, stylish and we are seeking a People & Culture Manager to join us on a 12-month Maternity Leave Contract.

As People & Culture Manager, you will drive the continual improvement of quality across the hotel by partnering with Department Heads on people and operational initiatives, while providing strategic and hands-on leadership across the entire employee lifecycle to continually build capability, enhance performance, and foster a positive Heartist culture. With a strong focus on employee relations, compliance, learning and development and wellbeing, you will act as a trusted advisor while ensuring best-practice People & Culture outcomes across the business.

Key Responsibilities:

• Lead and implement the hotel’s annual People & Culture business plan in line with Accor and regional objectives
• Manage all aspects of employee and industrial relations, including grievances, investigations, disciplinary matters, and union interactions
• Ensure compliance with Fair Work legislation, National Employment Standards, Modern Awards such as Hospitality Industry General Award (HIGA) and Accor policies
• Provide accurate, timely, and practical advice to leaders and team members on all employment matters
• Oversee recruitment, onboarding, learning & development, succession planning, and talent reviews
• Drive engagement, wellbeing, diversity, equity and inclusion initiatives that strengthen the Heartist spirit
• Lead performance management frameworks, including probation reviews, annual reviews, and coaching capability
• Oversee payroll compliance, salary and award reviews, and People & Culture reporting metrics
• Manage Workers Compensation, WHS compliance, return-to-work programs, and risk management initiatives
• Foster a culture of continuous learning through Accor Academy and hotel-based training programs
• Act as an Accor ambassador, promoting values, culture, and employer brand internally and externally

About you:

You are a confident People & Culture professional with strong hospitality experience and a genuine passion for people. You thrive in fast-paced environments, build trusted relationships with leaders, and bring both strategic thinking and hands-on delivery.

Qualifications

•  Tertiary qualifications in Human Resources or a related discipline
• Minimum 5 years’ experience in a People & Culture / HR leadership role, ideally within hospitality
• Strong working knowledge of Australian employment legislation and Modern Awards, ideally HIGA
• Proven experience across the full HR lifecycle, including ER/IR, WHS, recruitment, performance management and Learning & Development.
• Excellent communication, coaching, influencing, and stakeholder-management skills
• High levels of integrity, discretion, and cultural awareness
• A collaborative, solutions-focused mindset aligned with Accor’s Heartist values

Employee Benefits

Become part of our Stylish team here at ibis Styles and you’ll look forward to the following benefits:

• Daily lunch options provided
• Staff discounts in the restaurant
• Accor employee staff rates at any Accor property worldwide
• Food and Beverage discounts at Accor outlets
• https://careers.accor.com/global/en/job/people-and-culture-manager-12-month-fixed-term-contract-maternity-leave-cover-in-ibis-styles-brisbane-elizabeth-street-brisbane-aus-jid-84432