With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Reservations Agent is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques.
What will I be doing?
As the Reservations Agent, you will be responsible for performing the following tasks to the highest standards:
• Complete Hilton University courses and pass the tests.
• Familiar with hotel product knowledge and activities.
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct.
• Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct.
• Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries.
• Make sure all commissions are correct and foll
https://jobs.hilton.com/apac/en/job/HOT0AFKC/Reservation-Agent
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB DESCRIPTION Hilton Austin is looking for an ambitious front desk supervisor to assist their awesome front office team! At the center of Downtown, our hotel is attached to Austin Convention Center via covered walkway. Reach East Sixth Street nightlife two blocks away, and explore the picturesque Rainey Street Historic District, less than a mile […]
JOB DESCRIPTION A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations […]
Signia by Hilton Atlanta – where charm and grace welcome the world with 4-star service is looking for a Guest Experience Manager! This position will report to the Director of Rooms and will oversee a team of 7 per shift including bellperson, concierge and pre arrival coordinators to help elevate the guest experience, this is a 976-room […]
