Restaurant Server

DUTIES AND RESPONSIBILITIES:

Financial Returns

• Alert Outlet Management of any service and/or safety issue. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• May receive guest payments and process transactions as outlines in the cash and charge procedures as needed.

People

• Prepare food and beverages for service to hotel guests and present food according to established health presentation standards.

Guest Experience

• Greet all guests and take beverage and food orders in a prompt and professional manner.

Responsible Business

• Clear and clean tables in a prompted and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained with other duties as assigned

   

QUALIFICATION AND REQUIREMENTS

Basic reading and writing. Food service experience with general knowledge of restaurant operations.

This job requires ability to perform the following:

• Carrying, lifting, pushing or pulling items weighing up to 50 pounds.
• Handling food objects: plates, trays, glasses, etc.
• Moving about the restaurant
• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• Must be able to work nights, weekends, and/or holidays.

WHAT WE OFFER:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including an impressive room discount and some of the best training in the business.

The tipped hourly pay rate for this Hourly role is $3.50. This rate is only applicable for jobs to be performed in Houston, Texas.

https://careers.ihg.com/en/job-details/?jobref=Restaurant+Server+Full+Time+-+InterContinental+Houston%7cUS%7c166969#174709