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JOB DESCRIPTION A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations […]
JOB DESCRIPTION To maximize hotel revenue and occupancy by selling rooms availability and rates to incoming callers and booking reservations. Supports Reservation Manager and Reservations Agents. Oversees Reservations Department in the absence of Reservations Manager. Efficient operation of in-house reservations through selling of guest rooms and maximization of revenues. What will I be doing? As […]
JOB DESCRIPTION Job Purpose As a Hilton Sydney Duty Manager you will be responsible for overseeing front office shift operations in our iconic 598 room hotel. This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints, relations, and responding to emergency situations. As part of a Duty Manager […]
A Guest Services Manager is responsible for managing the Guest Services operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As Guest Services Manager, you would be responsible for managing the Guest Services operations in the hotel’s continuing effort to deliver outstanding guest service and […]
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing? A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the […]
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