Assistant Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Concierge

Mandarin Oriental The Landmark, Hong Kong is looking for an Assistant Concierge to join our Concierge team.

 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

Intimate, contemporary and stylishly placed in Hong Kong’s financial and fashion address, The Landmark Mandarin Oriental, Hong Kong sets the standard for luxury lifestyle sophistication, offering tranquil retreat for business and leisure travelers alike with its 111 spacious rooms and suites designed by Joyce Wang. Recognized as one of the city’s most premium dining destinations with the triumph of eight Michelin stars on the 7th floor, the Hotel is currently partaking in a transformative project of the LANDMARK complex and poised to elevate exceptional lifestyle experiences in 2026.

 

About the job

 

Based at the Mandarin Oriental The Landmark, Hong Kong within Concierge Department in Hong Kong, the Assistant Concierge is responsible for overseeing the daily operations of Concierge team, supervising Concierge staff and ensuring guest enquiries are handled professionally. The Assistant Concierge reports to the Chief Concierge.

 

As Assistant Concierge, you will be responsible for the following duties:

  • To assist Chief Concierge in ensuring smooth and efficient operation of the Concierge Department
  • Observes and ensures that all colleagues are performing their duties in accordance with established hotel policies and procedures
  • Achieve maximum guest satisfaction and adhere to the quality standards required by the hotel
  • Constantly stay updated with the events happening in Hong Kong and ensures it is communicated amongst the team
  • Handles guests’ feedback or complaints and provide appropriate resolutions in a timely manner
  • https://careers.mandarinoriental.com/jobs/assistant-concierge-hong-kong-hong-kong-island-e1d62c5e-c903-4ea3-9d0f-717df7b380dd

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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