Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.
What you will be doing?
You will be responsible for welcoming late arrivals, farewelling early departures, managing daily financial reconciliations and revenue postings, and preparing reports for internal departments. You will ensure reservation and account details for in-house guests are accurately recorded, coordinate departure paperwork with the Front Office team, and provide support across departments as needed. Your role includes responding promptly to guest requests, ensuring smooth shift handovers, maintaining property safety and security, and consistently delivering a high level of guest satisfaction.
About you
As Night Assistant Manager, you will bring strong leadership and organisational skills to oversee night operations while delivering a warm and personalised guest experience. You possess excellent communication and interpersonal abilities, enabling you to respond to guest needs with professionalism and care. A keen eye for detail, sound judgment, and the ability to work independently are essential, particularly when managing safety, security, and operational matters in the absence of senior management. You are confident in handling financial reconciliations, adept at multitasking, and committed to maintaining high standards of service and accuracy across all areas of the hotel.
Previous Night Auditor experience is essential.
Our Hotel
The Novotel & ibis styles Melbourne Airport is a new dual-branded property that opened its doors on 1 July 2024. With a total of 464 rooms – 248 in Novotel Melbourne Airport and 216 in ibis Styles Melbourne Airport, this dynamic new development is just steps from Terminal 4, Melbourne Airport, offering convenience and comfort for travellers and professionals alike.
Our guests can enjoy a selection of food & beverage venues: Boccata, meaning “mouthful” in Italian, celebrates the city’s migrant heritage and marries Italian favourites with local, contemporary touch. Amber State Taphouse & Kitchen is the ideal gathering place that celebrates the joy of getting together through the Aussie tradition of barbecue and beer – with craft beers on tap, wines, and cocktails. Small holdings featuring the classic Melbourne cafe culture with a range of delightful baked pastry treats, gourmet breakfast dishes, superb sandwiches and specialty coffee.https://careers.accor.com/global/en/job/assistant-manager-night-in-novotel-melbourne-airport-melbourne-airport-austra-jid-88380
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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