Front Office Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Manager

Te Arikinui Pullman Auckland Airport, located right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled 5-Star Airport Hotel experience that is authentically New Zealand.

From the moment guests step into our informal lobby hub to the panoramic views offered by our rooftop bar and dining area, Te Kaahu beckons a rare opportunity to revel in luxury and soak in the mesmerizing sunset stretching from the Manukau Harbour to the heart of Auckland City.

Te Kaahu, inspired by the spirit of discovery, past, present, and future, promises to be a destination where culinary excellence meets the splendor of New Zealand’s rich Māori heritage. We are dedicated to delivering an unforgettable dining journey, one that encapsulates the essence of Aotearoa’s unique culture and breathtaking landscapes.

If you are a go-getter, people person, with the drive to deliver excellence and results, this role is for you!!

 

Job Description

 

The Front Office team are the first smile our guests encounter. In this role you will:

  • Lead the Front Office team with care, confidence, and strong leadership.
  • Empower, build, and develop a high service-focused team to deliver memorable guest experiences.
  • Ensure brand service standards are upheld, guest needs are met & profitability maximised.
  • Drive a strong loyalty culture across the hotel, focusing on recognition, rewards & recruitment for our loyalty program
  • Focusing on team development to ensure our team are continuously learning and broadening their skills
  • Management of the day-to-day operations of the Concierge & Front Office teams.
  • Maintain strong control over guest ledgers; monitor & understand guest accounts, ensure accurate billing & prompt resolution of any discrepa
  • https://careers.accor.com/global/en/job/front-office-manager-in-auckland-new-zealand-jid-50653

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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