About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your own private paradise on a lush coral island. On Desroches Island, there is nothing to distract you from tranquillity, save for the sound of birds singing and an ocean breeze that invites you to come a little closer. We’re the only resort on this captivating coral island in the middle of the Indian Ocean, where the beaches belong to no one and everyone at the same time. Our rustic villas and suites are intimate retreats and will make you feel like a castaway who has struck gold.
Reading, writing and oral proficiency in the English language.
• 3 – 4 years of experience in luxury resorts preferred
• Possesses aptitude and upward mobility.
• Outgoing personality and at ease with customers.
• Qualified First Aider.
• Previous experience in hospitality or customer service, preferably in a luxury resort setting.
• Strong knowledge of food and beverage offerings, resort activities, and the local island
environment.
• Exceptional communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a remote island environment.
• Passion for providing outstanding service and creating memorable experiences for guests.
Major Responsibilities
General
• Is directly responsible for the day to day key processes in his/her area of work
• Where applicable, acts as shift leader, leads and motivates colleagues by example, promotes
teamwork
• Assumes training responsibilities when required; demonstrates a high degree of standards
awareness; promotes teamwork and acts as role model
• Attends all scheduled training sessions
• Actively offers operational, employee and customer (internal and external) related feedback to
management
https://careers.fourseasons.com/us/en/job/REQ10349650/Guest-Experience-Specialist
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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