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Job Description TASKS, DUTIES AND RESPONSIBILITIES Switch Board PROVIDE PROMPT, CORRECT COMMUNICATIONS SUPPORT Provides courteous service to customers by operating the switchboard according to standards. Communicates clearly and courteously. Demonstrate fluency in the use of equipment. Transfers incoming calls promptly to the appropriate extensions. Assists customers make long distance calls by instructing […]
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do […]
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and […]
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have […]
Job Description Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers. We are currently seeking a Front Desk Agent to join our vibrant team at the Radisson Hotel & Residence Riyadh Olaya. At Radisson Hotel Group, […]